Customs Brokerage

PCB Freight Management makes managing your global trade activity simple through a single source

Top 10 Questions to Ask Any Customs Broker

What are your hours and days of operation, and who answers my questions outside of regular work hours?
Can you provide me with information regarding whether or not my goods can enter duty-free?
Do you advise on how my company can ensure proper compliance with Customs regulations and recordkeeping requirements?
Can you assist me with information on new product purchases to determine if there are any additional duties that I may not be aware of and/or report to partner government departments?
Are you able to provide services for importing and exporting?
Can you arrange transportation for my goods: air, ocean, ground, rail and/or courier?
Will you review previous customs entries to determine potential exposure to additional duties and/or penalties?
Can you assist with corrections, duty drawbacks to customs entries?
How do you communicate with your clients? If I call with questions, will a live person answer or will I reach an automated phone system?
Do you offer Electronic Data Interchange (EDI) and online documentation capabilities?

Customs Brokerage Resources

Blog:Cost Insurance Freight CIF Incoterms ® 2010 | Use Case Scenario
Blog:What Are Incoterms?
Blog:What Is Freight Insurance And What Do Your Freight Insurance Rates Cover?
Guide:How To Complete A Canada Customs Invoice
Guide:2020 Incoterms®
Course: How To Choose The Best Incoterm

Customs Brokerage Expertise

Into the US and Canada

Our logistics experts are backed by a team of in-house licensed customs brokers who ensure your shipments keep moving through customs and across borders.

Our proactive approach and guidance on regulations implemented by customs agencies and other participating government agencies aim to keep you compliant and reduce your risk of penalties.
  • Customs Clearance into Canada and the US
  • Clearance of air, ocean, rail, truck and courier shipments
  • Pre and post entry compliance
  • Non-Resident Importer assistance

Additional Services

Our customs brokerage services can also be combined to include:
  • Trade advisory services
  • EDI capabilities and online documentation
  • Trade compliance education

Supported By

When you choose us for customs brokerage, you receive:
  • 24/7 client support
  • Single point of contact
  • Customized shipping solutions
  • Highly personalized service
  • Trade compliance education
  • End-to-end solutions
CA Export Services
US Import Services
CA Import Services

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